Monday, October 31, 2011

JetBlue pilot begged for assistance on tarmac

 	FILE PHOTO: In this Thursday, Jan. 20, 2011 photo a Jet Blue jet taxis at Boston's Logan International Airport. JetBlue said Tuesday, March 22, 2011, it has formed a partnership with Virgin Atlantic that will allow customers to fly on both airlines with a single ticket.

JetBlue passengers were stranded on the tarmac at Bradley Airport Saturday for seven hours without food, water or access to bathrooms during storm-related delays.

The passengers on a JetBlue plane stuck on the tarmac for seven hours on Saturday without food, water or working bathrooms weren’t the only ones panicking.

The pilot of Flight 504 begged officials with Bradley Airport, near Hartford, or help as passengers grew hostile.

“I got a problem here on the airplane. I’m gonna need to have the cops on board,” cockpit recordings posted on and obtained by ABC News reveal. “There's a cop car sitting in front of me right here right now. “I need some air stairs brought over here and the cops brought onboard the airplane.”

The Fort Lauderdale-to-Newark flight was diverted to Bradley during the snowstorm that ambushed the East Coast.

The plane remained grounded because Bradley was overwhelmed by delays.

The passengers, who were told they would be let off the plane soon after they arrived at Bradley, quickly ran out of water and became increasingly frustrated as the hours passed. The pilot felt the same way.

“Look, you know we can’t seem to get any help from our own company, I apologize for this,” the pilot told airport officials according to the recording. “I don’t care. Take us anywhere.”

A Bradley Airport official did board the plane to check on the situation, passengers said. “The airport infrastructure was just overwhelmed,” JetBlue spokeswoman Jenny Dervin told ABC News.

 JetBlue could face hefty fines if it broke tarmac rules. 


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